Due to COV19 and related lockdowns, Awesome Possum has a policy which allows customers to reschedule a booking at no extra cost OR alternatively your pre paid invoice credit can be held towards your future bookings.
Unfortunately Awesome Possum is not able to refund your pre paid payment for a booking due to COV19 related lockdowns. Please note that you may lose a pre paid booking fee if you choose to cancel a booking.
For cancellation reasons unrelated to COV19 lockdown please refer to the following section of the policy:
Awesome Possum Kids Superheroes Brisbane understands that sometimes, even the best laid plans go awry. However from the time of your booking and invoice payment an entertainer is held exclusively for your event and we refuse all other enquiries for that particular date and time.
Please understand that should you cancel your booking you may be charged a cancellation fee.
Cancellation fee charges are as followed:
Cancellation made within 14 days prior to the event will incur a cancellation fee of 50% of your invoice.
Cancellation made within 7 days prior to the event will incur a cancellation fee of 100% of your invoice.